Today sees the first passengers using Heathrow’s Terminal 5 and I had to click through to read the full story when I noticed a headline that said, “Passengers leaving new T5 Heathrow terminal report no bags on flights.”
Apparently this was due to “staff familiarisation”, which loosely translates to the BA folks not having a ’scooby doo’ what they are supposed to be doing… “There were also complaints from passengers about confusing road signs, problems when paying at a car park, and broken down escalator.”
Looks like it was £4.3bn well spent then… Makes you proud to be British and I can’t wait for the Olympics..!
Note: Scooby Doo = Clue…


